At Islamabad Tech Cameras, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, place an order, or contact us.
Information We Collect
Depending on how you interact with our website, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Order and purchase history
- Product information related to your order
- Information you provide when contacting customer support
- Payment confirmation or transaction information for bank-transfer payments
- Warranty, return or service-related information when you contact us
How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Confirm and verify payments
- Arrange delivery of your products
- Provide customer support
- Handle returns, refunds and warranty assistance
- Send order confirmations and delivery updates
- Respond to questions and inquiries
- Maintain order, accounting and transaction records
- Improve our website and customer experience
- Protect our website and customers against fraud, misuse and unauthorized activity
- Comply with applicable legal or regulatory requirements
Payment Information
We currently accept direct bank payments for orders.
When you choose to pay by bank transfer, you may provide information necessary to verify your payment, such as a transaction reference, bank transfer receipt or other payment confirmation details.
Payment information is used to verify and process your order, maintain transaction records and provide customer support.
Islamabad Tech Cameras does not request or intentionally store your online banking password, PIN, OTP or other confidential banking credentials.
Sharing Your Information
We do not sell or rent your personal information.
We may share limited information with trusted third-party service providers when necessary to process, deliver or support your order.
These may include:
- Leopards Courier
- Daewoo Trax
- Website hosting and technical service providers
- Analytics and website performance services
- Customer communication and support services
For delivery purposes, information such as your name, phone number, shipping address and relevant order details may be provided to the courier or delivery service responsible for your shipment.
These service providers receive only the information reasonably necessary to provide their services, complete deliveries or support your order.
Delivery Information
Islamabad Tech Cameras may use Leopards Courier and Daewoo Trax to deliver orders within Pakistan.
Delivery information provided to the courier may include your name, phone number, shipping address and order-related details required to complete the delivery.
Delivery times may vary depending on the destination, product availability, courier operations, weather, public holidays and other circumstances beyond our direct control.
Cookies and Analytics
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand how visitors use our website and improve overall website performance.
We may use analytics and other website technologies to measure website traffic, performance and user interactions.
Cookies may also be used for essential website functions, security and website performance.
You may be able to manage or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.
Our website uses appropriate security measures, including HTTPS/SSL where applicable, to help protect information transmitted through the website.
However, no method of transmission over the internet or method of electronic storage is completely secure. We therefore cannot guarantee absolute security of information.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include retaining information for:
- Fulfilling and managing orders
- Customer service
- Returns and refunds
- Warranty assistance
- Accounting and transaction records
- Resolving disputes
- Security and fraud prevention
- Meeting legal or regulatory obligations
Your Information Requests
You may contact us if you have questions about the personal information we hold about you.
Where applicable, you may request that we:
- Provide information about the personal information we hold about you
- Correct inaccurate or outdated information
- Delete certain information, where deletion is permitted by applicable requirements
Some information may need to be retained for accounting, legal, security, warranty or legitimate business purposes.
Third-Party Websites
Our website may contain links to third-party websites, services or social media platforms.
Islamabad Tech Cameras is not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
Children’s Privacy
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly collect personal information from children for purposes unrelated to providing our products and services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services or applicable requirements.
Any updated version will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Islamabad Tech Cameras
Phone / WhatsApp: 0316-0000047
Email: info@islamabadtech.com
Last updated: August 2026