Effective Date: [2023-2025]
Islamabad Tech Cameras, is committed to ensuring customer satisfaction. If you are not satisfied with your purchase, please review our return and exchange policy below.
Return Policy
We offer a 7-day return policy, meaning you have 7 days after receiving your item to request a return.
Conditions for Return:
- The item must be in the same condition as received, unworn or unused, with tags, and in its original packaging.
- A valid receipt or proof of purchase is required.
Initiating a Return:
To begin the return process, contact us at info@islamabadtech.com. Items must be sent to the following address: Islamabad Tech Cameras Shop # 4, Potohar Plaza, Fazal-e-Haq Road, Islamabad, Pakistan.
Exceptions / Non-Returnable Items
If you would like to exchange an item, the fastest way is to return the item and place a new order for the desired product. Once the return is accepted, you may proceed with a separate purchase.
Refund Policy
Once we receive and inspect your returned item, we will notify you of approval or rejection. If approved, refunds will be processed to your original payment method within 10 business days. Please note that your bank or credit card company may require additional time to process and post the refund.
If more than 15 business days have passed since your return was approved and you have not received the refund, please contact us at info@islamabadtech.com.
Contact Us
For any further inquiries regarding returns and exchanges, please reach out to us at:
- Islamabad Tech Cameras
- Shop 4, Potohar Plaza, Blue Area, Islamabad
- info@islamabadtech.com
- 0316 0000047